Camber & ValeFrequently Asked Questions
A collection of practical clarifications regarding our workshop process, vehicle intake, and parts sourcing. We prefer straightforward explanations over trade jargon.
How are workshop bookings scheduled and confirmed?
Clients reserve their ramp time online or by telephone. For appointments arranged before our midday review at 12:30, initial mechanical allocations are confirmed the same afternoon.
What payment methods are supported upon completion of mechanical work?
Payment is made strictly once your vehicle has been inspected and approved. We accept direct bank transfer or settlement in cash on collection at our customer desk.
What is your policy regarding uninstalled components or scheduled cancellations?
Appointments may be rescheduled without charge with 48 hours notice. Unused, uninstalled components supplied in original packaging can be returned within exactly 30 days.
How do you verify that replacement parts are original-equipment standard?
We retain manufacturer delivery manifests and parts packaging for every component. You are invited to inspect your worn parts alongside the replacement boxes during collection.
Still have questions?
Workshop inquiries receive a reply within two hours by telephone or electronic mail during normal working days.